FAQ
General Question
Premier
(7)
Sign Up
(12)
Fees
(4)
Mutual Funds
(6)
Sip
(17)
Transaction
Post Transaction
Upi
(5)
Gold
(13)
Smart Switch
Neft
(11)
Taxes
Automatic Portfolio Tracking
Epf
Glossary
(10)
General questions for using Piggy
PREMIER
What is a Financial Advisor?
What do I get with Piggy Premier?
How often do I receive a portfolio performance report?
Can I meet my wealth coach in person?
Are your financial advisors SEBI certified?
Where can I monitor my portfolio?
Does Piggy Premier maintain the confidentiality of its clients?
SIGN UP
Why does the app ask for so many details?
What requirements do I need to satisfy before an account can be created?
What is KYC?
Why does Piggy need KYC?
What is a Common account Number (CAN)?
What does the Pending Verification mean?
Got an Error in Profile notification, What to do?
The bank document I provided has been rejected. What should I do?
I have received a Signature not matching message. What do I do?
I have received an error in profile stating that the bank document I provided is password protected. What do I do?
I am not able to attach my documents. What do I do?
Its been Days since i've been in Pending status, What to do?
FEES
What are the charges for using Piggy?
Are there any hidden Charges? What's the catch?
Why is Piggy providing Free Service?
How will Piggy Earn?
MUTUAL FUNDS
What are Mutual funds?
What are direct plans? Why should I prefer direct plans over regular?
How do I know if I am investing in Direct Plans? How do I know if the Scheme / Plan I have invested in is Direct Plan or Regular Plan?
Tell me more about Liquid Funds.
What is growth option in Mutual Funds?
What is dividend option in Mutual Funds?
SIP
What is a SIP?
How has Piggy made SIP better?
What is a Flexi SIP?
Does the Fund House allotment show it as Flexi SIP/SIP?
What are the available mode of payments for Flexi SIP?
How can i change the Amount?
Will the Flexi SIP debit happen on a fixed date?
Why is the Minimum investment limit high in Flexi SIP?
How to pause/resume the Flexi SIP?
Does the Fund House allotment show it as SIP?
What are the available mode of payments for SIP?
What happens if the mandate is rejected?
Can i have both SIP and Flexi SIP in the same fund?
Are there any penalties by the Fund house for not skipping a Flexi SIP/SIP?
How to cancel the SIP?
TRANSACTION
How do I Buy/Invest in Mutual Funds?
How do I pay money for my investments?
What happens when I make the transaction?
How do I sell/Redeem my Mutual Funds Investments
POST TRANSACTION
What happens once my transaction is successful
Money has been debited from my account but I don't see a successful transaction message? What's happening?
How long does it take for my units to be allotted?
Where can I see my mutual fund units once allotted?
What is Piggy cutoff time and NAV applicability for mutual fund transactions?
How many business days will it take for my units to be allotted to me?
UPI
What is UPI?
How to Pay via UPI?
What if I pay via a different account number?
Are there any extra charges for UPI?
Money got debited but got a payment failed response?
GOLD
What is Piggy Digital Gold?
What are the Steps to buy Gold?
Are there any documents or KYC needed for Gold?
I need a different account to purchase gold and mutual funds, how to add multiple bank accounts?
How to Sell Piggy Digital Gold?
When will I get my money after Selling the Gold?
What are the advantages of purchasing gold via Piggy?
What are the available Mode of Payments to Purchase gold?
What is the cut off timings for purchase?
Will I get a purchase Receipt for the order?
Do I have to pay any tax on the income from the sale of Gold?
It shows order failed but the payment has been debited from my account?
Can orders be cancelled?
SMART SWITCH
What is Smart Switch by Piggy?
How does the smart switch work?
Charges of smart switch?
Benefits of Smart switch?
Why do I need smart switch?
Can I cancel smart switch subscription?
I don’t have regular plans, Will smart switch work for me?
NEFT
What is NEFT?
What are Beneficiary Account details?
How much time will it take for the transaction to be completed?
How much time does it take for the Payment confirmation?
Will the order be delayed if the payment is confirmed late?
What happens if I send an incorrect amount?
Can I use a bank other than the registered Bank?
Which Banks are supported for NEFT?
What are the steps to be followed to complete the procedure?
What if payment is not confirmed in 4 working days?
Are there any additional Charges for NEFT transaction?
TAXES
Why should I do my tax savings investments in Mutual Funds?
What are the taxes on gains made from Mutual Funds?
What is indexation benefit? How does it reduce my tax burden?
Can I save taxes as part of Section 80C exemptions using Mutual Funds?
Should I do a SIP for my ELSS?
What is the locking period in ELSS funds?
AUTOMATIC PORTFOLIO TRACKING
How can I track my portfolio automatically?
Why do you need access to my inbox? How does it work?
Do you know my email password?
Which email service can I avail this feature for?
Why do I need to wait for a few minutes after logging in the first time?
Can I track investments from multiple email IDs?
Are you reading all my emails?
Is my data shared with anyone?
How can I refresh my portfolio?
How do I delete my linked account?
How do I contact Piggy if I face any issues or have more questions?
EPF
What is UAN?
Why does it take a few hours to show Provident Fund Balance/passbook after registration?
Is the Provident Fund Balance shown accurate?
How to Logout from EPF Tracking?
Can i withdraw my EPF via Piggy?
GLOSSARY
Equity Funds
Debt Funds
Liquid Funds
Tax Saving Funds
AUM
Expense Ratio
Active Return
Pre-Expected Return
Benchmark
Exit Load