Money has been debited from my account but I don't see a successful transaction message? What's happening?
This is a rare case but it so happens that the the transaction message was not sent by the bank to us because of an error on bank's computers, but the money was debited from your account. In such cases the following can be expected :
1. We'll receive the final success message on the next day of the transaction. And we proceed with your order.
2. We receive a late success. That is success message comes to us in 2-3 working days. This is very rare. In such cases we ask you whether you want a refund or proceed with the transaction.
3. The money is refunded into your bank account within 7 working days.